Connect Your Printer to Wi‑Fi
Connecting your printer to a wireless network ensures you can print from any device without the clutter of cables. Follow these steps to join your Wi‑Fi network and resolve offline errors.
Step 1 – Prepare your network
- Write down your Wi‑Fi network name (SSID) and password.
- Make sure your wireless router is powered on and broadcasting.
- Place the printer within range of the wireless router to ensure a strong signal.
Step 2 – Use the printer control panel
- On the printer’s screen, navigate to Network Settings or Wireless Setup.
- Select Wi‑Fi Setup Wizard or a similar option.
- Choose your network from the list of available networks.
Step 3 – Enter the network password
- Use the on‑screen keyboard to enter your Wi‑Fi password. The entry is case sensitive.
- If prompted, select Done or OK.
- Wait while the printer attempts to connect; this may take a minute.
Step 4 – Confirm the connection
- Once connected, the Wi‑Fi or network icon should appear solid on the display.
- Print a network configuration page to verify the printer has an IP address.
- If the connection fails, double‑check the password and try again.
Troubleshooting tips
If your printer still shows as offline or cannot connect:
- Restart your printer, router and computer to refresh network settings.
- Move the printer closer to the router or remove obstacles that may block the signal.
- Update the printer’s firmware from the support page to resolve known connectivity issues.
- Assign a static IP address to the printer via your router’s settings.
If you continue to experience problems, our support team can guide you through advanced troubleshooting. Click below to call for personalized help.